Solution: stop the indexing service and see if Outlook loads fine Solution: disable your anti-virus and see if the problem is solved Solution: identify the installed applications that might require synchronizing with Outlook and stop these applications from their sync process or wait for them to finish If your data files are already being accessed (or locked) by other applications, Outlook will hang on “Loading profile…” while waiting for the data files to become available.
When Outlook starts, it needs to access and lock its data files (PST or OST files) in order to read & write to them.
Outlook hangs because its data files are being accessed by other applications In this article we will detail some of the most common solutions for this issue.
For various reasons, it may happen that Outlook hangs on loading your profile and it stops responding (freezing).
