Check Device Manager to verify you are using a generic Windows graphics adapter after rebooting your PC. This will stop Microsoft from possibly downloading and installing the same driver again. This problem could be caused by Microsoft updating your PC to the Creator's Update, version 1703.ĭownload the latest graphics driver from HP, AMD, or Nvidia after you have determined what graphics device your PC is using (Control Panel, Device manager).ĭisconnect your PC from the network. I would start by seeing if HP has a graphics driver update for your PC.Ĭheck AMD or Nvidia for graphics driver updates if you have one of these discrete cards installed. Please provide your HP PC product number.
